Why do I want to work at Sberbank. Interview at Sberbank - what questions are asked. Interview at Sberbank: what questions are asked?

Sberbank is one of the largest banks in Russia. A large number of branches provide work for several tens of thousands of people. In the current crisis, many decide to try themselves as a job seeker for a vacant position. To avoid being caught off guard, people want to know in advance how to fill out a Sberbank job application.

General information about working at Sberbank

To become an employee of Sberbank, you must declare your intention to the branch credit organization. Admission there is carried out in the format of interviews, before which the applicant needs to fill out an application form for a job at Sberbank.

The most frequently appearing vacancies are the following:

• operator;
• cashier;
• manager;
• collector

To successfully pass the interview, the applicant must bring with him:

1. summary;
2. a completed Sberbank job application form.

Much will depend on the candidate's education, experience and skills. As a rule, this organization hires talkative, sociable people who can easily find contact with other people, especially with bank clients.

If everything is more or less clear with the resume - it is filled out in any form independently, then a person may have difficulties and questions when filling out the questionnaire. This is largely due to the fact that the document is quite voluminous, and it contains information about almost all areas of human life.

Application form for work at Sberbank: content and features of filling out

I would like to immediately note that you can fill out an application form for a job at Sberbank at online mode. To do this you need it first. To avoid unnecessary misunderstandings or questions, you can download the sample, fill out all the fields and send the document to the employer through the website’s online system or to the email address specified in the vacancy.

The questionnaire is filled out on a special form with the organization’s logo, and all the necessary information about it is also indicated there. The document must contain a photograph of the applicant; it is pasted on the first page of the application.

general information

First comes the standard information: full name, gender, age, citizenship, date and place of birth. The place of registration and residence of the applicant is also indicated (in detail, not just the city, but the exact address), all kinds of telephone numbers - home, mobile, work (if the applicant is still employed elsewhere). A separate column contains passport data that fits into the line.

At the end of the first page of the application form, the person indicates what position he is applying for and where he learned about the availability of such a vacancy (this could be a printed publication, an Internet portal, an official website). If one of the Sberbank employees recommended this job, then his full name is indicated.

Education, professional skills

The second page contains information about education. If a person has several seniors, then he must enter information about all of them. When taking any courses, seminars, PDAs, you also need to write about them in the application form. In this case, document numbers, course names, dates of completion, and sometimes academic hours are indicated.

Since Sberbank is one of the largest banks, this leads to frequent servicing of foreigners. That is why the questionnaire contains a separate question about language knowledge. As a rule, people are interested in the following languages ​​and their level of proficiency:

• English;
• German;
• French;
• Spanish.

Sberbank is a modern institution, where working requires knowledge of computer and other specialized programs. The scope of required skills largely depends on what position the applicant is applying for. The main requirement for working in an office is the ability to work with Microsoft products (including Word, Excel, Access, mail), and the Internet.

Sberbank is also interested in the applicant’s attitude towards military service, availability driver's license, family status.

A separate column contains information about immediate relatives. In principle, such information is standard for any questionnaire. The data is subsequently used to fill out a personal T-2 card.

It is very important to fill out information about your work experience as accurately and reliably as possible. It is better to rewrite data from work book . If necessary, you can take a copy from your current place of work.

It is necessary to tell in detail not only about previous places of work, but also describe in detail what skills were acquired during this activity. Here you can be guided job responsibilities from my previous job. The reasons for dismissal/desire to change occupation are also indicated.

Separate columns show the amount of wages at the previous place of work and the amount that a person wants to receive from Sberbank.

To assess a person’s readiness for training, the questionnaire includes questions about whether he is ready for business trips, if so, for how long, and what skills he would like to acquire.

If the applicant has people (former employers) who can characterize him from a positive point of view, you need to indicate their full name and contact information so that Sberbank employees can contact him and clarify information about the employee.

other information

Sberbank is socially oriented, so it takes care of the proper leisure of its employees. The applicant is encouraged to have useful hobbies in the form of sports. Having a rank will only be a plus when applying for a job.

If desired, a person can indicate some information about himself Additional information in the column provided for this.

At the end, consent to the processing of the received data by Sberbank specialists, the date and signature of the author of the questionnaire are indicated.

To increase your chance of getting the coveted position, you must answer all questions as accurately and honestly as possible. This will characterize the applicant as a responsible and honest employee.

If you have any questions or difficulties, you can always contact a bank specialist. He will help you fill out the form and provide a sample. In general, the document is compiled according to the same type as in other organizations. On its basis, data is entered into the personal T-2 card.

Today we are going to find out what working at Sberbank is like. Reviews about this employer, as a rule, fill specialized pages with employer ratings. Many opinions cannot give an accurate answer to our today's question about integrity. Therefore, we have to study a lot of written and published messages. In truth, it cannot be said unequivocally that Sberbank is a great place to make money. But some are silent and keep this fact secret. And so we will try to understand how to get a job at Sberbank and what awaits us ahead.

Why do they strive?

The first thing you have to find out is the reasons for seeking employment in a bank. Not everyone receives specialized education to work in the banking sector. But everyone wants to get into Sberbank. And there are often certain motives for this. Which?

Firstly, our current employer is a prestigious and popular company throughout Russia. How many people do you think want to work in an ordinary bank or a place that no one knows about?

Secondly, we are promised career and good wages. This is what attracts most potential employees. Start from the bottom and work your way up career ladder in the banking industry is what many desire. Just don’t think that you will succeed quickly.

In principle, the two listed reasons are the main ones. Now it’s worth looking at the opinions of employees about our current employer. Is he as good as is commonly believed?

Vacancies

Sberbank is hiring for several vacancies. And depending on them, many opinions about the employer appear. After all, each position has its own working conditions, as well as the recruitment process.

As a rule, Sberbank usually requires operators, as well as tellers and cashiers. Far from being the most prestigious places you can find, but in a bank.

Many people want to immediately get a job as an accountant or someone else with a higher status at work. Only such positions are usually not recruited. After all, managers are appointed by management. And it is very difficult to get there. Let's figure out what awaits us on the way to work at Sberbank, as well as what people think about finding employment in this place.

Tests

So, if you decide to find out from your own experience what it is like to work at Sberbank, reviews will help you make your final decision. And the first thing that awaits you is an interview. Next, tests will follow. They are small, but some are not satisfied. Why? Let's figure it out.

Employees are not happy about interviews in general. There are a lot of people, it takes a very long time to receive each person. But before that, you will have to go through the first part of the conversation with the hiring manager, that is, the group interview. On it you will be given special tests to solve. They are required when applying for a job at a bank. What remains to be done? A little school-level math and fill out a special form. And then wait for the call.

The second stage is a personal interview. There is a very long queue for him. They accept one person per hour, so you will have to stand for a very long time. If you manage to get an interview, then be prepared for the fact that you will be given a special questionnaire to fill out. Sberbank will not hire you for a job without it. It is somewhat reminiscent of the one you filled out during group testing. Only this option is more advanced. You submit the completed application form, answer the hiring manager’s questions and wait for a response. Have you been accepted? Take your time to rejoice. After all, it is important to know what awaits you ahead.

Practice

Pre-employment tests are far from the worst thing that can happen on the way to employment at Sberbank. Next, you will have two weeks of practice, or even more. Depending on what vacancy you applied for.

Working at Sberbank does not receive the best feedback from employees regarding training and practice. For example, you are promised a good team, but most likely an evil aunt will intern you, and at the very beginning working day burdened with different responsibilities. Next comes the demands to do your job perfectly, no matter that you are an intern.

In truth, you don't even need a resume here. Everyone is currently being accepted to work at Sberbank. Most departments don't care what education you have, where you worked, and so on. As they say, they will teach you everything. The main thing is to create a minimal resume that will at least somehow create an impression of you. What is all this for? Moreover, during the internship, your mentor will not care how old you are or what kind of education you have. Often subordinates are much more developed than their superiors. Sberbank is no exception. This fact does not please the employees at all.

Work schedule

Let's assume that you were able to cope with the probationary period. It is at this moment that many simply drop out, so to speak, cannot withstand the load. And now it is important to know what the work schedule at Sberbank is. After all, from the very beginning they promise to make it loyal, convenient and almost flexible. But is it possible to imagine this in such a large company?

Working at Sberbank receives terrible reviews regarding the work schedule. Why? The thing is that regardless of your position (if it is not at the top), you will have to constantly be at your workplace and perform a lot of tasks. Sometimes the load is simply not real. And this, of course, does not make the employees happy.

Plus, you will be forced to work on weekends, and you will have a break only once a week - 1 day. And then again to Sberbank for workplace. So, if you don’t have a particularly strong grip and weak nerves, you shouldn’t get a job here.

Operator

Now let’s digress a little and talk about the features of some of the most popular vacancies. For example, a teller in a bank. This position is constantly empty in Sberbanks in all regions. Why?

If you do not take into account the difficult work schedule and trials during employment, then you can notice the fact that as an operator you will be busier than you can imagine. Plus, you will often be given additional responsibilities. This is usually done by management - you will do their job. Not very nice.

And yet, a bank teller must communicate with clients. And they, as you know, are different and often not the most friendly, or simply do not know how to formulate their questions: they just make trouble and ask to call management. Such cases usually occur with older people. Do you need this? Therefore, many employees claim that working at Sberbank (Moscow or other regions) is a huge job. Especially if you decide to become an operator.

Consultant

Working as a consultant at Sberbank is another very popular vacancy. It has become extremely widespread with the advent of such a miracle of technology as special terminals for paying bills. And this place receives a lot of different reviews. What do they say?

The thing is that the consultant at Sberbank plays a very important role. He must help clients deal with bill payments and sometimes provide great support in this process. Reviews about such tasks are not the best. Especially considering the fact that this vacancy forces you to stand on your feet all day, without even a minute to sit down.

Working as a consultant in a Sberbank branch does not receive particularly good reviews. For example, many such employees emphasize that they often have to suffer with clients. Why? The thing is that most people don't understand what they are being told. And even more so, they are not able to carry out this or that operation on their own, no matter how much the consultant helps them. This often affects older people.

Plus, working at Sberbank also gets terrible reviews from consultants because of the tense environment. Probably, each of us has encountered queues at payment terminals in banks; they are annoying. Mainly when the one who slows down the process takes an extremely long time to figure out what is required of him. And all the negativity of visitors spills over onto the assistant consultant. And this fact does not suit everyone.

Salary

For many, the deciding factor in employment is salary. Sometimes people are ready to work hard from dawn to dusk just to be paid well. And here work at Sberbank also receives far from positive reviews. Why?

The thing is that all employees of any department will have to work a lot, and overtime. And under such conditions you will not be paid a normal salary. It can be said that responsibility and reward for completed tasks are not comparable to each other. At Sberbank, employees will have to spin like a squirrel in a wheel. And all this for a pittance, although initially they promised normal wages.

Perhaps, good feedback at this moment they are received only from management. So to speak, from the top of this company. They can shift their responsibilities to their subordinates, and even receive good wages for it. In principle, this moment is no different from most companies.

Team

For many employees, the team at work plays an important role. And on this issue, Sberbank receives quite ambiguous answers. The thing is that in different regions the situation with people is different. In some places they are more friendly, in others not so much.

But overall everything is more or less positive. The team, consisting of ordinary employees, is usually quite friendly. True, you shouldn’t hope that you will be replaced on this or that day, but if it comes to collective complaints against the authorities, then everyone will go there.

In general, working at Sberbank receives reviews of the relative collective composition exactly the same as any other bank (or prestigious place of work). All this is because as soon as competition and career opportunities appear, everyone in the team will become each other’s enemies. And if you don’t succeed in growing up at work, then everyone will turn out to be friends again. In principle, it is thanks to a close-knit team that people cope with difficulties probationary period.

Attitude towards employees

Also very important point is the attitude of management towards its subordinates. This factor often makes you think 20 times before applying for a job. What can we say about Sberbank?

To be honest, the promises you are given during an interview are very different from reality. For example, everyone around you assures you that normal management awaits you, treating its subordinates with loyalty and dignity. But in reality it turns out a little differently.

What's happening? There will be a prejudiced attitude towards you; some will not consider you as a person. In principle, it is a quite common phenomenon among subordinates and managers. New employees will be burdened with someone else's work more than already trained comrades. Plus, you may hear that no one is keeping you at work. This phenomenon is not uncommon, so you will have to try hard to cope with the tension from management.

Career

Work at Sberbank (Moscow and other cities), as a rule, appears to employees as an excellent place to build their own career. Moreover, this is the banking sector. But is this really so?

To be honest, not really. During interviews and in advertisements, you will be told that you can quickly climb the career ladder and then take a high position. Only it's not like that. A fairly popular technique that employers use, and quite successfully.

There is propaganda at Sberbank that all employees are required to work like horses in order to develop and earn a living. But in reality, it turns out that you will work hard, but you will not develop and receive decent pay. Therefore, reviews of Sberbank regarding careers are actually not very good.

Upon dismissal

The process of leaving the organization also plays a big role. Especially if your company has a huge staff turnover, and Sberbank here gives its employees a lot of troubles and problems. Therefore, after dismissal, employees leave far from the best opinions about the employer.

The first thing you will have to deal with is working off (2 weeks according to the law). And during this period you will be so loaded that you will regret that you decided to leave. But this is far from the worst thing that can happen when you quit.

More troubles arise with paperwork. Sberbank does not issue income certificates to its former employees To get it, you will have to fight with the entire department. Be prepared that you won’t be able to quit so easily.

"Black list"

No matter how strange it may sound, Sberbank on the Internet is on the so-called “black list” of employers. Not with regard to the scam, but with regard to the credibility of employment promises.

Despite the fact that Sberbank is a very good bank, it is not worth working there. Especially if you are an emotional and fair person who does not tolerate rudeness towards you. Many people think that they can work a little at a bank to gain experience and practice, but employees assure that there is always a chance to find a quieter place for this venture.

If you are interested in how to pass an interview at Sberbank, it means that you are already eager to work in the largest financial institution countries. What qualities are important for a future employee of this company to have? Is it difficult to get a job at Sberbank? Is it good to work there? How does the interview usually go? We will try to answer these questions in detail.

Why do many specialists strive to get a position at Sberbank?

The financial corporation currently employs more than 260 thousand employees. Several million specialists worked at Sberbank previously. Nowadays, many applicants for the positions of cashiers, cashiers, credit inspectors, managers, and lawyers are knocking on the doors of personnel services. And students of economic universities who have not yet received a diploma of higher education, and specialists with solid work experience in commercial organizations I'm worried about how to get a job at Sberbank. Why?

There are serious reasons for this:

1. Sberbank has a fairly high level of remuneration.

The starting salary during the probationary period will most likely be low. But the longer you work in this company, the more bonuses, bonuses and benefits you receive. Therefore, qualified employees stay at Sberbank for a long time. When asking questions to the employer, ask how much your salary will be for initial stage, and what are the prospects for increasing monthly income in 1-2 years.

2. The country's largest bank complies with labor laws.

The salary is official, credited to a plastic card. Sick leave, vacations, health insurance, and pension contributions are fully paid. Bonuses are calculated using an algorithm known to each employee.

3. Work operations are clearly regulated.

Sberbank has developed detailed instructions, what steps an employee should take in any situation. Customer service standards, action algorithms for banking operations, and rules for cooperation between departments are clearly defined.

4. Each Sberbank employee is responsible only for his own area.

You will perform exclusively those duties that are specified in the job description and internal work regulations.

5. The largest bank in Russia has a strong system of internal corporate training.

Seminars and trainings for employees are regularly held. Before obtaining the right to perform certain operations, it is mandatory to pass tests.

In the labor market, Sberbank is deservedly called “a talent forge.” Many employees of the company came to work for it from their student days and turned into highly qualified specialists. Once upon a time, they, like you, were wondering how to pass an interview at Sberbank.

Corporate culture

When describing the advantages that working at Sberbank provides, it is worth talking separately about what code of communication is accepted among employees. The company's employees consider themselves one big family. Sberbank often hosts holidays, beauty contests, intellectual games, creative evenings, and KVN. Special groups of responsible employees are preparing activities aimed at encouraging healthy image life.

One of the most famous social projects bank is a “Green Marathon”. Every spring, more than 30 thousand Sber employees, as well as city residents who are fans of sports and a healthy lifestyle, gather to run a 4.2 km race. The bank's management encourages informal relationships between employees, thanks to which the team becomes more united. Most likely, you will be able to make many useful connections among the employees of the organization.

What are the employees of the country's largest financial institution dissatisfied with?

1. The amount of work is very large and, as a rule, does not fit into the framework of an 8-hour day. Most employees holding responsible positions work 10-12 hours a day. Many come to work on legal days off.
2. Sberbank cannot be called a democratic organization. Management's demands are not discussed or challenged. Employees are treated strictly: they criticize and punish much more often than they praise and encourage. Not everyone can withstand a large number of “jabs and slaps.”
3. Working at Sberbank, as a rule, is not to the liking of creative individuals. Stacks of papers the size of a person and endless columns of numbers bore many people. More often here you have to do what you are ordered, and not what you think is necessary.
4. Working in the largest bank in the country requires wear and tear, often in emergency mode. Many operations are carried out in a hurry. Often employees are required to perform multiple tasks at the same time.
5. The level of responsibility is very high. Since Sberbank is the country's key financial institution, the scale of its activities is enormous. You will be responsible for large sums of money and serious corporate transactions. Any wrong step can be very costly.
6. In real life, it is quite difficult to comply with all the rules and constantly changing requirements of Sberbank. Many people think that you need to be a robot to do this.
7. The company has a very strict dress code. If you're applying for a position in a customer-facing department, be prepared to dress in a black-on-white-on-top style every day.

What qualities are especially important for a Sberbank employee?

To interview for a job at the largest financial organization country, it is important to discover in yourself and demonstrate to interviewers the following qualities:

1. Workaholism. For a job seeker at Sberbank, work should come first. You need to be ready and love to work hard. At the largest bank in the country, it is not customary to demonstrate that family or leisure time is more important to you than the interests of the corporation.
2. Stress resistance. The requirements for Sberbank employees are very high. You need to absorb large amounts of information in short periods of time, keep long to-do lists in your head for the day, week and month. Working at Sberbank is quite difficult. During the interview, it is important to prove to the employer that you feel calm and confident in difficult situations.
3. Skill to work in team. In Sberbank, many sectors and departments are interconnected through “chains” and depend on each other. For example, an operator will not make a large payment without the participation of a controller. And the credit officer, before issuing a loan to the client, is obliged to agree on an agreement with legal service and the security department. To perform any operation, the participation of at least three to four specialists will be required. Therefore, the interview with the employer will be structured in such a way as to test your ability to negotiate, clearly plan your actions and be ready to adapt to clients and colleagues.
4. Accuracy. Working at Sberbank, you will deal with large volumes of documents. In order not to get lost in the abundance of papers and computer files, it will be necessary to clearly systematize their flow. If you are pedantic and are used to maintaining order in documents and things, then working with information in a bank will not be difficult for you.
5. Customer focus. Does the potential position involve interacting with operating room visitors? In this case, you must be able to serve them. For many clients, it is still quite difficult to work with Sberbank. Some transactions are slow and require a lot of paperwork. Clients are anxious and worried. They need to be able to support, reassure, and competently inform about the current situation.
6. Energy. At Sberbank, it’s good to work with “fast” employees. You must be able to walk quickly, easily switch from one activity to another, quickly prepare documents, and also master techniques that speed up the work process.

How to successfully pass a job interview at Sberbank?

1. Find reputable people who can recommend you. It is quite possible that they will be found among the current employees of Sberbank. Maybe one of them will “put in a good word” about you regular customers companies. Letters of recommendation from former employers will also help you get a job at Sberbank. If a well-known person vouches for your professional competence and integrity, you will no longer be a candidate “from the street”.
2. Pay serious attention to the dress code. Give preference to a strict, plain business suit and neat closed-toe shoes. The “white top, black bottom” style would be ideal for an interview. By choosing this image, you will become a little “one of us” for the interviewers.
3. Bring a plain notebook and pen with you. You will be able to write down important information and also demonstrate a professional approach to such a task as an interview with an employer.
4. Pre-read all available materials teaching how to pass an interview at Sberbank. This will help you feel more confident.
5. Try to eliminate slang words from your speech if you are used to using them. Also avoid diminutive forms of nouns.
6. Use politeness formulas such as “thank you”, “please”, “nice to meet you” more often. Address the interviewing staff by their first and patronymic names.

The corporate culture of Sberbank places special demands on women's business style. Therefore, ladies going for an interview should pay attention to the following details appearance:

• Choose a strict and straight skirt. Its length should be no lower and no higher than 10 cm from the knee.
• The face should be refreshed with light “natural” makeup that hides skin imperfections.
• It is better to wear stockings on your feet even in the hot season.
• You can add elegance to your look with two or three jewelry or jewelry items. They should be small, discreet and elegant. Ideally, small earrings, one ring and a watch are suitable for an interview at Sberbank.
• It is important to treat your nails and varnish them in a natural shade.
• It is better to style your hair in a neat hairstyle that matches your business style.

Conducting an interview: what questions are asked?

As you achieve your goal, you will pass several “ entrance exams" Each applicant goes through an interview when he comes to Sberbank. The questions vary depending on which employee is conducting the interview.

Stage 1. Interview with a representative of the personnel service.

The recruiter will assess your compliance with the stated requirements of the vacancy and ask questions about your education and work experience. Be prepared to also tell why you want to work at Sberbank and for what reason you are going to leave your previous place of employment. At this stage, it is important to emphasize that you have long dreamed of becoming a full member of the team of the largest financial organization in the country. Make it clear to the interviewer that you have heard a lot about Sberbank from friends, read publications in the media, and therefore are well acquainted with the company’s mission and its values. Explain that in your opinion this is where you can realize your potential and seriously grow professionally. Confirm that you plan to work at Sberbank for at least 10 years and would like to gradually occupy the position of head of a sector or department.

Stage 2. Psychological testing.

You will likely be asked to answer a series of questions in writing. As you prepare for this stage of the interview, try to recognize yourself in advance as a person who is endlessly dedicated to the task. Sberbank interviewers will definitely check your ability to communicate with clients and resolve conflicts. Many questions will concern honesty and a positive attitude towards problems.

Stage 3. Interview with the head of the relevant department.

At this stage, Sberbank will evaluate your professional knowledge and skills. Thus, those applying for the position of accountant will be asked questions about accounting. Credit analyst candidates will have to demonstrate their ability to collect information about potential borrowers, “read” financial statements enterprises, check the solvency of clients. If the head of the department likes you, you will most likely be accepted.

Stage 4. Interview with the security service.

Get ready for a large number"personal" questions. The interviewers will ask where your spouse, parents, and siblings live and what they do. You may have to provide information about the family’s property status: what valuables do you own, where do you live, do you have a car? Be prepared to answer honestly and in as much detail as possible. Most likely, you will be asked to sign a consent to the processing of personal data before the interview. Candidates with a dubious reputation cannot be trusted to handle Sberbank money and information - the danger of financial scams is too high. Therefore, it is important for the security service to make sure that you are a conscientious employee, have clean hands, and do not have a criminal record.

Final approval of the candidacy by the personnel commission

Some positions will require an interview with key leaders branch where you plan to get a job. Many questions will be repeated here. If you have already successfully completed an interview with the head of the relevant department, this collective interview will be a formality.

Registration for work

Most likely, after the “entrance tests”, you will not be invited to immediately begin service. Formalities will take some time (up to one month). Get ready to call various responsible Sberbank employees and arrange a meeting time. At the end of each conversation or briefing, you will receive another signature on the “walk-through sheet.” Be patient. Only when the “bypass sheet” is completely filled out, personnel service will prepare a package of documents for employment.

Conclusion

We tried to answer as fully as possible the question of how to pass an interview at Sberbank. What else is important to mention? Although the labor market primarily values ​​specialists with work experience, Sberbank is perhaps one of those organizations that can forgive applicants for the lack of any experience. Many students of economic universities who undergo internships here become full members of the team without yet receiving a higher education diploma.

Working at Sberbank, you can gain valuable professional skills and significantly expand your horizons. Even one year spent in this corporation becomes for competent careerists big step to new heights. Sberbank instills hard work and dedication in its employees.

In Sberbank. As a rule, working in this organization portends good career growth and, of course, decent wages. So, it makes sense to make your way to this place. But how to do everything right? Let's find out how an interview takes place at Sberbank, what awaits potential employees and what is necessary to successfully complete the entire process.

Selecting a vacancy

The first thing to consider is the vacancies offered. After all, the questions asked to you will depend on this, which means you can prepare for them in advance.

Most often, an institution needs cashiers-operators and consultants. It is extremely difficult to get into more prestigious vacancies. They usually take “their” people there. Thus, we will look into Sberbank for the position of an ordinary employee, one might say, a lower-level one. But in reality, the interview is not that difficult to pass.

Education

How does any interview begin? Perhaps, from preparing your portfolio, as well as demonstrating it to a potential employer. This moment is worth taking Special attention, however, you should not get hung up on it. After all, it is much more effective to prepare to provide answers to questions than to demonstrate your “dossier”.

If you take an extremely responsible approach to solving the task at hand and you are interested in all the details of how to pass an interview at Sberbank, then be sure to pay special attention to your portfolio. In particular, this applies to his columns such as “Education” and “Personal Qualities”.

What's better to write here? If you are hired as a cashier-operator, you will have to have an economic education. Or you can complete the appropriate training courses. It’s also good to have an additional one. But if you are employed as a consultant, you should have any “tower”. Sometimes even a complete secondary education is enough. It all depends on the region of residence. So, for example, in Moscow you will have to study at a university before finding a job, but in Kaliningrad this is not necessary.

Qualities

What can be said regarding personal qualities? They should be described in your portfolio and then announced in person. What answers should I give? Sberbank conducts interviews in several stages, so that every potential employee can speak out. And it would be good to prepare for a survey on the topic of personal qualities.

Remember that a Sberbank employee must have a quick learner, as well as endurance and strong nerves. If you do not indicate these qualities in your portfolio, then you can assume that your chances of getting hired are reduced. Among other things, you will also have to communicate that you are ready to work for results (that is, for quality). Communication skills are also welcome.

Phased

Let's assume that the portfolio is ready. But what is an interview at Sberbank? What questions are asked? What awaits us at this crucial moment? For example, an event has several stages.

What is it about? The point is that each person will have to go through several stages of dialogue with the employer in order to find a job. First, a group interview is conducted. After this, the least suitable candidates are eliminated. And only the most worthy are invited to personal conversations. As a rule, more than two of them are not carried out.

Most potential employees are interested in what an interview at Sberbank is like. What questions are asked at different stages? And it is the group meeting that arouses great interest. After all, if you do something wrong, then you will have no chance at all of getting into Sberbank. This means that this moment will have to be given special attention.

Appearance

You should start with your appearance. Neatness and efficiency are a small plus for you, and it will come in handy. Especially when it comes to something like a group interview. Your task is to show yourself with dignity. As they say, you meet someone by their clothes. And an interview at Sberbank is exactly that case.

Clothing should be strict, not vulgar. Typical office dress code. Girls shouldn't wear much makeup. Perfume will not be superfluous, but you should not overdo it. Quite a subtle, pleasant aroma. This way you will be able to show yourself from a worthy side, and you will be able to think further about how the interview is going in this process; to be honest, it is far from the best. We'll get to know them a little later. For now, let's take a closer look at the interview process.

Let's get together as a group

Remember school assemblies or cool watch? So, the group part of the interview is something like general meeting potential employees. Here they are subjected to a little testing. And you shouldn't be afraid of it. After all, even someone who comes to such testing for the first time will be able to cope with this and get a job at Sberbank. The interview contains questions in the group part at the high school level.

What awaits you? We'll have to remember the math. Calculate, make a balance, correct errors or carry out calculations. In principle, nothing difficult. As practice shows, even a C student is able to cope with the task. And people with higher education. For them, such a test will be simple. But that is not all. We will tell you further how to pass an interview at Sberbank.

Questionnaire

Have you done the test? You will be given a form in which you will have to write complete information about yourself. Because of this, the remaining stages of the interview, as well as the waiting time for results, last quite a long time. And here on help will come portfolio. If you took it to the first stage, then it is advisable to attach a copy of this document to the issued application form. Otherwise, you will have to fill out all the fields yourself.

Don't be afraid. The questionnaire is a typical portfolio composition. You will have to write information about yourself, education, personal qualities. Among other things, at the very end they will describe several situations to you, and then ask how you will behave in this or that case. Once this stage is completed, it will be enough to give the questionnaire to the recruiting manager and wait for a response. If your candidacy is suitable for further dialogue, you will be informed. And then it will be possible to undergo further interviews at Sberbank. What questions are asked at the second stage? Now we will get to know them in detail and can prepare for the upcoming dialogue.

Personal conversation

The second stage of the interview that you will have to go through is the so-called personal conversation with a potential employer, or more precisely, with a recruiting manager. In principle, this process is the same everywhere. Come, hand over your portfolio, fill out a form (yes, a second time), talk to your potential boss, answer a few questions and that’s it. You can wait for an answer. In some cases, they will tell you right away whether you are suitable or not.

But what should you be prepared for? For example, they will ask you about your previous jobs and the reasons for leaving. If you left by at will, This is good. But you will have to justify your actions. It's better to say that you wanted to develop or name a "change of environment" as a reason for leaving. The employer's dishonesty can also be expressed, especially if it is a competitor of Sberbank. But if you are fired due to an article, your chances of finding a job decrease.

Have you never worked anywhere before? Nowadays this is not such a problem. Although before, no one would hire anyone without work experience. So suffice it to say that you studied or worked informally.

Next, you will be asked about your personal qualities, stress resistance and other points that you have already indicated in the questionnaire. It is advisable not to lie, because the recruiting manager very often compares what is written in the application form with the dialogue. If the answers satisfy the employer, and they also turn out to be correct and coincide with the results of the survey, then you don’t have to think about how to pass an interview at Sberbank. Your place is guaranteed. As a rule, successful completion is reported either immediately or after a maximum of 2-3 business days. Especially if there are a lot of candidates from the group interview. Someone will have to refuse.

To successfully get a job at Sberbank, you need to pass an interview. The purpose of the interview for the employer is multifaceted - it is to test the applicant’s active life position, his professional knowledge and skills, assess the person’s psychotype, and much more. There is no need to be afraid of an interview, but you still need to prepare for it.

After reading our article to the end, you will learn what questions are asked during an interview at Sberbank and how you should behave with the interviewer.

How to behave during an interview

Let's start with the psychological moment of employment. How to behave at an interview?

Rule one. Try to smile at your potential employer. Your smile should not be on duty, feigned. Try to make it sincere - remember some funny moment from life, for example, how a cat fell from a shelf due to loud noise, a mother-in-law fell into a puddle, etc.

Rule three– watch your posture in front of the interviewer and gestures. Don’t fiddle with everything, don’t cross your legs, maintain constant eye contact with your interlocutor. Your look should exude calm and confidence. Don't gesticulate excessively - it definitely won't add points.

Rule four- take pauses in the conversation. You answered the question posed briefly and to the point, but the interlocutor remains silent and is in no hurry to ask the next one? Don't be nervous and try to fill the moment with at least something. This may be a banal psychological test.

Before answering, listen to the end of the question. If you don’t understand something, ask again, because the employer only needs useful information that interests him. When asking again, remain tactful. To do this, use the speech template “Did I understand you correctly?” For example: “Did I understand you correctly that you are interested in the reason for my dismissal from my previous job?”

What questions are usually asked during an interview at Sberbank?

Having prepared you psychologically, let’s now move on to specifics - what they ask at an interview at Sberbank.

All questions can be divided into four broad categories:

• personal;
• professional;
• financial;
• strategic.

Personal questions relate to age, marital status, existing hobbies, place of residence, etc.

The list of professional issues includes the following:

• what responsibilities were assigned to you at your previous job;
• Do you have any additional experience and skills that will be useful at work at Sberbank;
• why did you leave your previous place and are looking for a new one?

Financial questions: the interviewer will definitely ask how much you received before and what salary you expect now. Here you will need to prepare: before the interview, find out what salary level is accepted for the position you want to take. The easiest way to find out this information is on the Internet.

And finally, strategic issues. Have you come to this job temporarily or want to make a career at Sberbank, are you ready to take on increased responsibilities, where do you see yourself in 5 (10 years). The last question is especially popular. And not only at an interview at Sberbank.

How will the interview take place at Sberbank?

Get ready for the fact that you may have to talk not with one person, but with three different people - a human resources manager, a specialist, your future immediate superior (or branch director).

During an interview with a HR manager, “superficial” questions are usually asked, the purpose of which is to determine the determination and level of activity of the applicant.

At the second stage it is checked professional training person. The interview can be conducted by an employee holding the same position, a senior operator or a deputy head of the department.

At the third and final stage, you will speak with your future immediate supervisor or branch director. You will be checked to see how ready you are for new responsibilities, whether you correctly understood their scope, whether you are ready to carry them out, and also make suggestions for improving your work.

Of course, the above gradation is arbitrary. The HR manager can also be a specialist in the banking sector, and then the number of stages will be reduced by 1. On the other hand, the boss can simply talk to you about life. But don’t relax: this is how they test the degree of your readiness to fit into an already established team.

Our article is only sample instructions. It may well turn out that you will be asked several tricky questions. In this case, you will have to use ingenuity, logic and get out of the situation with dignity. Good luck with your interview!